FAQs

FAQs

Ø How do I register on cgdigital.com.np?

You can register at cgdigital.com.np by following steps:

--   Click SignIn on homepage. Enter you email address create and confirm password to create your online account.

--  Fill the additional contact details and address details.After finishing click on submit to finish your registration.


Ø Do I need to register to purchase a deal?

A registration process is required at the time of the purchase. All we ask is for your name, email address and your phone number to register .


Ø How can I shop for an item on cgdigital.com.np?

Shopping from this website is quite easy .Once you click on “Add to cart” for the product you wish to purchase, follow these steps:

-You would be taken to choose Delivery Method ,Process and Shipping Method ,Process. Click on Confirm Order.

-On the payment page ,choose a suitable payment option ,after filling your payment details confirm your payment.

Once your order has been placed you will receive order details on website and email.


Ø How do I  know that  my order  is confirmed?

As  soon  as  you  place  your order, you would receive an order confirmation  mail from us with your code and shipping details. And also you can track your order through “My Account” in home page.


Ø How  many days does my order take to reach shipping address?

Your order will reach within 2 working days inside Kathmandu valley and 7 working days outside the valley from the date of order.


Ø Why online purchasing is better at cgdital.com.np?

Because it save your  time.We directly send the quality products to customers directly from our manufacturing/warehousing facilities as well as you can avail heavy discount and additional offer if any.


Ø How to redeem discount coupon code?

After you add product to the cart, you will be asked to either Check out or Continue Shopping. If you choose to check out, a window will appear asking you to log in (if you are not logged in). If you are already logged in, you will be asked to choose the payment mode. At this point, you have to enter your discount coupon code and click "Update". The discount amount will automatically be deducted from the total amount.

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