Terms and Condition

TERMS AND CONDITIONS

Delivery charges

cgdigital.com.np is available to people living inside as well as outside the Kathmandu valley. We are offering free home delivery inside Kathmandu Valley Ring Road only.

Location Per Item Delivery Charge* Package Delivery Charge* Value Of Purchase
Inside Ring Road Free of cost Free of cost Above 10,000
Inside Ring Road NRs 500 NRs 500 Below 10,000
Outside Ring Road
(7 Km from Ring Road)
NRs 500 NRs 500
Outside Kathmandu Valley To be payable by Customer on actual basis direct to transporter.

We are responsible to deliver product till door step of ground floor and where the road is accessible.


Payment Mode

  • Cash On Delivery:
    It is a type of payment in which payment for a product is done at the time of delivery. If the purchaser does not make payment when the good is delivered, then the good will be returned to the seller.

  • Credit Card Payment:
    It is a mode of payment in which customer pay their bill using their respective credit card.We accept the credit card issue by Nepalese Bank.

  • PayBill:
    Paybill is kind of mobile payment service in Nepal so you can pay your bills,shop online  etc. It is a revolutionary secured payment product through a mobile phone where every transaction is verified by an “Alpha Code”  followed by “Pin Number” which is provided to every single user during the time of registration.The mobile number is directly associated to the bank account where the amount is debited from the customer account automatically through a secured channel without human interference.

Warranty Terms And Condition

  • The warranty is confined to the first purchaser of the product and is not transferable.

  • Repairs under the warranty period shall be carried out by the company’s authorized personnel only.

  • It is the responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center.

  • In the events of repairs of any parts of the unit this warranty will thereafter continue and remain in force only for the unexpired period of the warrant .The time taken for repair and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.

  • The warranty does not extend to any part of product which has been damaged by lighting/ thunderstorm and any other natural calamity such as flood, earthquake, fire or other acts of god ,lifting,shifting, subject to misuse, negligence, accident, improper installation or voltage fluctuation, unauthorized repair or replacement of original parts.

  • The terms and condition are mentioned in the warranty card.

Please note the goods portrayed on the website and delivery goods will be identical, but however in case of unavailability of the portrayed goods nearest matching goods will be offered and delivered with mutual consent with the buyer.

Note: CG|Digital is not liable for any error in the price of the product caused due to database error.

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