Order electronics home appliances on cgdigital.com.np is pretty easy. You just need to follow the steps below:
Inside Ring-Road of Kathamndu Valley, the delivery is done free of any charges. Deliveries in proximity areas outside Ring-Road of Kathmandu Valley is also free. For deliveries much farther away from Ring Road, we charge minimal delivery charges of upto NRS 500/- depending upon the distance of delivery location.
For deliveries outside Kathmandu Valley, the delivery charges are levied as per the charges of transport company.
Thanks for shopping at cgdigital.com.np
If you are not entirely satisfied with your purchase, we're here to help.
You have 48 Hours to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Return will be accepted only after physical verification of product.
Products once installed are not accepted for return or replacement.
If your return is approved, we will initiate a refund to you through Cheque/Bank Deposit.
You will be responsible for paying for your own transportation costs for return.
Transportation charge of return will be deducted from refund amount if you require transportation facilities.
Charges deducted by the payment gateways at the time of original payment will not be refunded.
If you have any questions on how to return your item to us, contact us.
You can opt for any one of the following methods for making payment of your order.
Cash On Delivery:
You can pay us on CASH after the delivery is done at your doorsteps. Cash on Delivery facility is not available for deliveries outside Katmandu Valley.
Credit/Debit Card Payment:
You can now pay for your order through Credit/Debit card via our 3D secure online payment gateway system. By using Credit/Debit Card payment system, you can purchase our products from any part of the world and get it delivered here in you home in Nepal.
We offer multiple option of payment through Mobile Wallet system. The mobile wallet systems we have partnerd with are considered safest in terms of monetary transaction is concerned.
Inside Ring-Road, after confirmation of your order, it will take 2-3 working days to deliver your order to your doorsteps.
Outside Kthamdnu Valley, it depends upon the proximity of the delivery location. Deliveries outside Kathmandu Valley will be done till the premisis of the transport company only. It will take around 7 days for the order to be delivered out side Kathmandu Valley till the transport company premisis.
A registration process is required at the time of the purchase. All we ask is for your name, email address and your phone number to register .
As soon as you place your order, you would receive an order confirmation mail from us with your code and shipping details. And also you can track your order through “My Account” in home page.
If you have more questions, send us a message and we will answer you as soon as possible.